Our clients are talking about what we do best...
Here’s what our customers have to say:
We are now able to send automated notifications for due rent payments, routine maintenance, tenancy renewals and general landlord notices with just a click of button. Masterkey's Property Management module has helped us standout in terms of customer service and timeliness, while contributing to a significant drop in number of non-follow up complaints we receive from our clients.
We appreciate Masterkey’s expertise in developing a faster process in releasing our e-newsletter to a select audience, their quick turnaround time in creating the HTML template, and on-time delivery of our e-newsletter.
For years, we’ve dealt with Masterkey for various projects. Their flexibility in adapting to changes and impeccable customer service are some of the reasons why up to this day we still work closely with Masterkey.
I’ve been using Masterkey since 2007, back in Abu Dhabi and we’ve been using it as one of our core systems here in Bahrain for quite a while now. I’ve watched the system and company grow from very humble beginnings in Dubai to a globally leading product.
What makes it so effective and such a core part of our business process is that it does sales and marketing so well; and if there’s something the system can’t yet do, the team has a solution in the next release cycle.
I’m looking forward to the next five years of Masterkey’s development, I know their future is going to be very bright indeed.
This (Ejari) integration drastically reduces our overhead. We were spending in
the range of 2,000 hours a year to copy data into the Ejari system.
Now we can simply update our information in Masterkey, which will then register
new leases in Ejari at the click of a button.
Since we have started using Masterkey, our company has become very organized and efficient in dealing with our clients. We can easily determine which properties are available for sale or lease, and we can quickly respond to our clients’ requirements just by looking at the system.
What we like most working with Masterkey is that all of the support staff are very eager to help, and they continually follow up with us to ensure that our issues are resolved. Their hands-on approach is just one of the many things we appreciate about Masterkey.