Online chat with Masterkey Support

Online chat with Masterkey Support We are having some problems with our phone lines so for a limited time we've set up live chat support on our website. You can now chat with us directly from the website. Look for the green button on the left with the text 'live support' written on it. Click on this button to open the... [More]

Breaking News: announced and what that means for brokers in Dubai has finally been officially announced, appearing today on the Emirates 24|7 website. [More]

Growing Community: June Edition

Growing Community: June EditionLast month we had five companies join the Masterkey Community strongly representing Dubai and Abu Dhabi. Welcome to Flash Properties, Carlton Real Estate, Realco, Exclusive Homes Real Estate and AAH Real Estate Brokers! Flash Properties Brokerage United Arab Emirates Carlton Real Estate... [More]

Release Notes (Q3 2012)

  Version V4.5.25.36 (23/09/2012) New: You can now control the no of units to be added in the property management module by applying Unit Limit. New: Master Control for Work Order Correspondence has now been available. Optimization has been done on the unit file to enhance the speed effic... [More]

Five new Help Articles this month!

How to: Change the Quick Search View » Unit Quick Search has two types of views: Summary View and Detailed View. Find out what each can do for you. How to: Insert multiple payments » No more going through the hassle of adding every single payment manually. The 'Add Multiple Payments' ... [More]

Masterkey Mobile updated!

We’ve been refining the Masterkey Mobile experience in the last two weeks and added some much requested tweaks.  What's changed? Search Units by entering either City, Community, Sub-Community or Property using auto-complete. This will help you find what you are looking for with very... [More]

Growing Community: May Edition

Growing Community: May EditionThis month we had eight companies join the Masterkey Community strongly representing Dubai and Abu Dhabi. Help us welcome Nationwide Middle East Properties, Eureka Real Estate Brokers, IPC Real Estate, Gravity Real Estate, Geometrics Real Estate, Bravo Real Estate, Home Search Real Estate and Loyal ... [More]

Masterkey Mobile: available now!

We are proud to announce the launch of Masterkey Mobile, the mobile-friendly version of our real estate software. The launch, our recent Masterkey Connect Event and subsequent feedback have been extremely positive, and we are thrilled to get Masterkey into the hands of every agent, administrator and manager. [More]

Record turnout at the Connect Event

With over 160 real estate professionals at the event, we set a new record for how many real estate professionals we could bring together in one night. It was especially pleasing to see members of the community from such a wide variety of companies. Thank you all for making the Connect Event a great success! [More]

Changes in how you access Contract Documents

Changes in how you access Contract DocumentsWe're changing things around to give you more flexibility - enabling you to customize Contract Documents to suit the way you do business. One step towards this goal is combining the different Contract buttons into one designated Contracts drop-down. Let me show you two examples of how this now looks... [More]