MASTERKEY BLOG

Growing Community: June Edition

Growing Community: June EditionLast month we had five companies join the Masterkey Community strongly representing Dubai and Abu Dhabi. Welcome to Flash Properties, Carlton Real Estate, Realco, Exclusive Homes Real Estate and AAH Real Estate Brokers! Flash Properties Brokerage United Arab Emirates Carlton Real Estate Brokerage United Arab Emirates Realco Brokerage United Arab Emirates Exclusive Homes Real Estate Brokerage United Arab Emirates AAH Real Estate Brokers Brokerage United Arab Emirates

Five new Help Articles this month!

How to: Change the Quick Search View » Unit Quick Search has two types of views: Summary View and Detailed View. Find out what each can do for you. How to: Insert multiple payments » No more going through the hassle of adding every single payment manually. The 'Add Multiple Payments' feature will help you add multiple payments easily. How to: Mass Email Contacts » In the Property Management Module, you can now send up to 50 emails at once helping you manage your communication to the Tenants. How to: Export data to Excel, Word or PDF » Export Units, Contacts, Leads and Activities from Masterkey. You can export data in different formats like csv, excel, word, pdf etc. How to: Generate a Receipt » Generate all kinds of receipts with your company logo for sales, leasing and property management. You can have three copies printed by a single click i.e original receipt, one for accounting and one for admin purposes.

Masterkey Mobile updated!

We’ve been refining the Masterkey Mobile experience in the last two weeks and added some much requested tweaks.  What's changed? Search Units by entering either City, Community, Sub-Community or Property using auto-complete. This will help you find what you are looking for with very little effort. Search Leads based on whether they are Open or Closed. This distinction helps you quickly find the Leads you are looking for. We’ve redesigned the buttons in Masterkey Mobile to stand out from the rest of the application. All Changes Search Units - Added Cities, Sub Communities to Enter Location Search Units - Added commas for Price Range  Search Units > Results - Now show the Location of Units Search Units > Results - Removed decimals from Unit Price Search Units > Results - Now show ‘Number of images’ My Leads - Search by Open / Closed Leads My Leads - Search by ‘Hide landlord and seller lead’ Updated design of Buttons

Growing Community: May Edition

Growing Community: May EditionThis month we had eight companies join the Masterkey Community strongly representing Dubai and Abu Dhabi. Help us welcome Nationwide Middle East Properties, Eureka Real Estate Brokers, IPC Real Estate, Gravity Real Estate, Geometrics Real Estate, Bravo Real Estate, Home Search Real Estate and Loyal Realty! Nationwide Middle East Properties Brokerage United Arab Emirates Eureka Real Estate Brokers Brokerage United Arab Emirates IPC Real Estate Brokerage United Arab Emirates Gravity Real Estate Brokerage United Arab Emirates Geometrics Real Estate Brokerage United Arab Emirates Bravo Real Estate Brokerage United Arab Emirates Home Search Real Estate Brokerage United Arab Emirates Loyal Realty Brokerage United Arab Emirates

Masterkey Mobile: available now!

We are proud to announce the launch of Masterkey Mobile, the mobile-friendly version of our real estate software. The launch, our recent Masterkey Connect Event and subsequent feedback have been extremely positive, and we are thrilled to get Masterkey into the hands of every agent, administrator and manager. [More]

Record turnout at the Connect Event

With over 160 real estate professionals at the event, we set a new record for how many real estate professionals we could bring together in one night. It was especially pleasing to see members of the community from such a wide variety of companies. Thank you all for making the Connect Event a great success! [More]

Changes in how you access Contract Documents

Changes in how you access Contract DocumentsWe're changing things around to give you more flexibility - enabling you to customize Contract Documents to suit the way you do business. One step towards this goal is combining the different Contract buttons into one designated Contracts drop-down. Let me show you two examples of how this now looks in Masterkey. Leased Unit - Changes to layout Sold Unit - Changes to layout

Three day training in Lagos with ARM Properties

Three day training in Lagos with ARM PropertiesARM Properties is our first major customer in Nigeria. Melroy traveled to Lagos last week to get them started on Masterkey with a three day training program. Nigeria is one of the fastest-growing African countries and we are thrilled to have a company like ARM properties join the Masterkey Community.

Release Notes (Q2 2012)

Version V4.5.18.39 (18/06/2012) New: Work Order Form has now been redesigned in order to in cooperate remarks for every stage in it. New: Option to delete maintenance companies is now available. New: Portfolio Zone has been optimized to make it perform consistently with the rest of the application. New: Default unit cards are now flowing through all the web services. A read only field for the listing Agent has now been introduced under portfolio manager in the work order. An auto status (Entered) has been now introduced in the work order. Portfolio Zone has been optimized to make it perform consistently with the rest of the application. Few new columns have now been added in the activity report. A place holder for the maps has now been introduced in the communication templates. Active and Inactive users in the listing agent drop down (Advance search) have now been segregated with the color code i.e. Active in Black and Inactive in Red. Several bug fixes and small changes.   Version V4.5.17.44 (03/06/2012) New: Mass Email:  You can now send up to 50 emails at once helping you manage your communication to the Tenants. New: Users now have the ability to do resale transactions in Masterkey for Sales. When a unit is re-sold, unpaid payments from the previous transaction are automatically carried forward into the new transaction for the new buyer to pay. Phone number format has now been changed from 00 to + in the sms text. Acknowledge all has now been added on the alert. When clicked on this button, it dismiss all the alerts and the next time the user log in, these alerts will not show up. Minor changes and fixes in the report builder. Several bug fixes and small changes.   Version V4.5.16.35 (21/05/2012) You can now set default Unit Card. This default is sent when sending from mobile and also in auto-correspondance. Small changes to unit card editor i.e. A link has been added on the editor for unit card. Various bug fixes and small enhancements.   Version V4.5.15.30 (06/05/2012) New: You can now Insert multiple payments with a single click in Leasing and Property management. New: Property management access updates: Property Managers and listing agents are now able to view transaction and unit details irrespective of the hierarchy applied through unit zone. This only applies in property management module. New: Users now have the ability to set a particular unit card template as the default. This helps when sending unit cards from the Mobile App, Matches etc. New: Gmail integration in now available. Blocked Reason and Blocked By fields are now available in Report Builder under the Units section and Filters. Three custom list parameter have now been added in parameter zone. Several bug fixes and small changes.   Version V4.5.14.42 (22/04/2012) New: You can now define Multiple Contracts in the system. New: Qatar locations are now available in Masterkey. (For the new customers only). New: SMS functionality is now activated in the all modules. On changing the listing agent, the system will now transfer the existing owner lead to the new listing agent. Email to the agent on assigning of a lead: An improvised email template with more information has now been replaced. You can now resend the matches you have sent already from matches functionality. Various bug fixes and minor enhancements.   Version V4.5.13.52 (8/04/2012) New: You can now find matches for the external units. New: Select and remove all option is now available in group update feature for web portals. Unit number field is now available in communication template under unit category. You can now open multiple unit files at a time. Minor changes in report builder. Several bug fixes and minor enhancements.

Growing Community: March edition

Growing Community: March editionThis month we had six companies join the Masterkey Community with our first customer from Nigeria. Help us welcome ARM Properties, RBA Real Estate, Soroya Homes, Flying Colour Real Estate, QShield and Oriental Homes. ARM Properties Developer Nigeria RBA Real Estate Brokerage United Arab Emirates Soroya Homes Brokerage United Arab Emirates Flying Colour Real Estate Brokerage United Arab Emirates QShield Brokerage Qatar Oriental Homes Brokerage United Arab Emirates