What will Masterkey do for you?

Governing Law and Jurisdiction

In the case of any dispute of an online credit card transaction, the applicable governing law shall be that of the United Arab Emirates

Countries of Service

Masterkey Systems is domiciled in the United Arab Emirates, and conducts business in various countries around the world.

In compliance with the law of the United Arab Emirates, Masterkey Systems does not trade with nor provide any products or services to any entity where prohibited in accordance with the Office of Foreign Assets Control (OFAC) sanctions.

Credit Card Types and Currency

Masterkey accepts online payments using Visa or MasterCard credit/debit cards. Your card will be charged in United Arab Emirates dirhams (AED). The name on the card must match the name on the cardholder’s identification.

Refund Policy

Approved refunds for any transaction amount for an online purchase through this website will be refunded to the original card used for payment.

Privacy Policy

  1. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  2. All credit card transactions are processed through encrypted Secure Server using SSL (Secure Socket Layer).
  3. This Online Credit Card Payment Policies and Terms & Conditions may be changed or updated occasionally to meet certain requirements and standards. Customers, the payment gateway provider, and other relevant parties will be notified of any such changes via email, and such changes will become effective on the date they are posted. We encourage you to review the Privacy Policy frequently for any changes.

Cancellation Policy

Online orders are typically processed within 1-2 working hours. An order may be cancelled and a full refund given if cancellation is received prior to delivery of any products or services.

Delivery Process

Requests to purchase products or services through this website are typically processed within 24 working hours or less. Delivery of the products/services purchased will be electronic, and an email confirmation will sent to the email address provided.

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